Contact

NOTICEWe are EXTRA busy right now helping families get ready for the upcoming year. Please use our website to find the answer you need. If you have not received your login after sign up, please email support@discoveryk12.com – we will respond with your login(s). It may take us time to get back to you, as we have a large support queue. We appreciate your patience.

**Please read our Frequently Asked Questions.

For Technical Support, Email: support@discoveryk12.com
Hours: Monday through Friday 7 am to 7 pm.

New Student Account Instructions
Please sign up each student on our home page. Use your same parent email address for each sign up. If you don’t receive the confirmation email with password for each one within 15 minutes, email us for assistance at: support@discoveryk12.com.
Please read our Terms of Service and Privacy Policies.

Parent/Teacher Account Support
We follow up on all PTA orders within 24-48 hours. If you have an existing Parent/Teacher Account and need technical help, or have ordered one and have not received your login yet, contact: PTA@discoveryk12.com.

Unlock & Password Reset Requests
If you are locked out of your account, email support@discoveryk12.com and provide us with the Username and Email Address for the account.

Self-Serve Website Password Reset: Click here to Reset Your Password. Be sure to enter your USERNAME and NOT your email address when resetting via self-serve. If you do not receive the new password, email us at support@discoveryk12.com for assistance.

Records Requests (Schools, Agencies, Military, etc.)
Please contact the Parent/Guardian for any records requests
We are a curriculum and not a school. The parent/guardian is the one to maintain any records or transcripts for their homeschooled children.

Other Business
For general business inquiries, email: info@discoveryk12.com

Discovery K12 Homeschool Hotline
We’ve set up this hotline to provide more information: (949) 930-1125
This is an information line only. If you need technical support or have questions, please email us. We do not provide phone support. Thank you.

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